1. Introduction and Scope

BICIBCI ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our educational services, or interact with us in any capacity. This policy applies to all information collected through our website, educational programs, consultation services, and any related services, sales, marketing, or events.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:

Personal Information

• Contact information (name, email address, phone number, mailing address)
• Professional information (job title, company name, industry, professional interests)
• Educational background and qualifications relevant to our services
• Communication preferences and inquiry details
• Payment information for educational services (processed through secure third-party providers)

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Location information (general geographic location based on IP address)
• Cookies and similar tracking technologies data

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our educational resources and consultation services
• Processing transactions and managing your account or enrollment in educational programs
• Responding to your inquiries, comments, and requests for information
• Sending you educational content, updates, and information about our services
• Personalizing your experience and delivering content relevant to your interests
• Conducting research and analysis to improve our educational methodologies
• Complying with legal obligations and regulatory requirements
• Protecting our rights, property, and safety, and that of our users and others
• Detecting, preventing, and addressing technical issues and security vulnerabilities

4. Legal Basis for Processing

Our legal basis for collecting and using personal information depends on the specific context in which we collect it. We may process your personal information based on:

• Your consent, which you may withdraw at any time
• Performance of a contract with you or to take steps at your request prior to entering into a contract
• Compliance with legal obligations to which we are subject
• Our legitimate interests, provided these are not overridden by your rights and interests
• Protection of vital interests of you or another person

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent or at your direction
• To service providers who assist us in operating our website and conducting our business
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, merger, or acquisition
• To professional advisors such as lawyers, auditors, and insurers
• For research purposes, but only in aggregated, anonymized form

When we share information with third parties, we require them to maintain appropriate security measures and use the information only for the specified purposes.

6. Data Security and Protection

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms for our systems
• Employee training on data protection and security best practices
• Incident response procedures for potential security breaches
• Regular backup and recovery procedures to ensure data availability

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature and sensitivity of the information
• The purposes for which we collected and process the information
• Legal, regulatory, and contractual requirements
• Our legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion procedures.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access your personal information and receive a copy of it
• The right to correct or update inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to certain processing of your information
• The right to data portability (receiving your data in a structured format)
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in this policy. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by relevant authorities
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our services. For detailed information about our use of cookies, including the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or other communication methods.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will make every effort to respond to your inquiries promptly and address any concerns you may have about our privacy practices.